Lit Love Ltd.

Lit Love is a monthly subscription box for people who love to read! We were the first box in Canada to offer book choices to our customers. Each month we offer 6-7 book choices from varied genres OR you can choose our surprise option if you don't want to know your book title.

Along with your book, we send out snacks, self-care and other bookish goodies! Check out our past boxes to see what type of items to expect. Curious about book options? Head over to our subscription page to find out more!

SHIPPING DATES

INDULGE OR COFFEE BOXES - we aim to start shipping our boxes on the 10th of every month but this date can vary based on item delays, book delays, etc. Example: If you order on January 9th-February 9th, you are ordering the February box which ships February 10-15th.

GIFT ITEMS - if you ordered a custom gift box, mystery box, tea lovers gift box or coffee lovers gift box, these items ship within 24-48 hours of your order.

SPECIAL EDITION BOXES - these boxes generally ship on the publish date of the book included and often ship months in advance since they are always pre-orders. Please check the product description for details.

MORE IMPORTANT DETAILS:

• We only ship to the USA and Canada currently and we are located in Vancouver, BC.
• Alberta, Manitoba, Saskatchewan and British Columbia take anywhere from 2-4 days for delivery. Ontario, Nova Scotia, New Brunswick, Quebec and the USA can range from 6-9 days.
• Please see this guide to check the status of your order and view your tracking numbers.

Our subscription options are currently 3 or 6 month commitments. This means that you will receive boxes for 3 or 6 months in a row and you will be billed on the 1st of every month for the duration of your subscription.

After the commitment period is up, you can choose to continue on a month-to-month basis or cancel your subscription.

Scared of commitment? You can also purchase a single box and give us a try before you subscribe!

If you have an emergency during your commitment period and need to skip a month (illness, travel, financial) please reach out at hello@litlovebox.com and we can help.

The best reason: you are awesome and you deserve to treat yourself!

But there are other advantages:

1) Never miss out on a box.
2) You save $$$.
3) You can cancel with ease after your subscription duration is up.

We have created a video tutorial here that makes learning how to choose your book super easy!

If you prefer words, you can visit this page for a step-by-step tutorial as well.

Please note: gift subscriptions do not get to choose books. You selected a genre with your order and we choose the book from our picks in that genre every month.

Your account is a magical land of goodness. From there you can see your orders, track your orders, update your information, see your subscriptions and the list goes on!

Subscribers you can choose your book, add extra books, switch between box type (indulge or coffee ) and more from your account.

Note: adding extra books is only for subscribers and can only be added after your initial order.

You should receive a shipping email with tracking when your box has been shipped. However, sometimes our automated system fails us and they get lost in translation.

BUT the good news is that you can visit this page and discover where to find this info from your account.

There are more questions and answers over on the Frequently Asked Questions page! Still haven't found what you need? Feel free to email us at hello@litlovebox.com and we are happy to help!