Step 1) Create an account / login to your account
If you subscribed, you likely checked out as a guest and did not create an account. Please click here and create an account using the same email you used to subscribe. you should receive an email verification (check your junk or spam folder if you don't receive it). Then go ahead and login to your account.If you subscribed with our new platform, you likely got an email to activate your account and selected a password. If this is the case, go ahead and login to your account.
Step 2) View your subscription dashboard.
Once you are logged in you can go to your account (the little person icon beside the cart) and click the "my subscriptions" button to the left.Step 3) Do the click-through.
You should see the screens below, click the "view details" button.
Step 3) Alll the juicy details are here.
You have arrived to your subscription details. At the top of this page you can skip this month or add items to your box. At the bottom of this page, you can pause or cancel your subscription. In the middle of the page, you will find your subscription details (see photo below) go ahead and click that EDIT button!
Step 5) Finally, the best part - the book choices!
We have arrived! After you click EDIT, you should have a pop-in window, go ahead and use the drop down box to select your book. After you have selected your book make sure you click the "Confirm Swap" button and Voila! You are all set.
Alternatively, if you want to switch your box type (indulge vs. coffee), you can click "Choose another product", select the box you want and\again, make sure you click the "Confirm Swap" button to complete!
Step 5) Any issues?
This is a new platform for us, so we are still ironing out some bugs. If you experience any troubles or have any questions, don't be afraid to reach out as we are always happy to help! Email us at: hello@litlovebox.com