Step 1) Create an account / login to your account
If you subscribed, you likely checked out as a guest and did not create an account. Please click here and create an account using the same email you used to subscribe. you should receive an email verification (check your junk or spam folder if you don't receive it). Then go ahead and login to your account.If you subscribed with our new platform, you likely got an email to activate your account and selected a password. If this is the case, go ahead and login to your account.
Step 2) View your subscription dashboard.
Once you are logged in you can go to your account (the little person icon beside the cart) and click the "manage subscription" button to the left.Step 3) Choose your book.
First you will see all your subscriptions listed here, look for the active one you want to edit and click the purple "see more details" button.
Next you want to click the link that says "update book choice" in your product details.
Once you click that you will see the popup window below with your product, use the drop down menu to choose the book you want and click the CONFIRM YOUR CHOICE button.
Step 3) Final confirmation
Next the screen will refresh and ask you to confirm, click CONFIRM SWAP to lock it in.
Step 5) Book choice has been locked in!
When you see the popup message below, you have successfully updated your book choice! You should now see the new choice listed in your subscription dashboard.
Step 5) Any issues?
This is a new platform for us, so we are still ironing out some bugs. If you experience any troubles or have any questions, don't be afraid to reach out as we are always happy to help! Email us at: hello@litlovebox.com
