Step 1) Create an account / login to your account
If you subscribed, you likely checked out as a guest and did not create an account. Please click here and create an account using the same email you used to subscribe. you should receive an email verification (check your junk or spam folder if you don't receive it). Then go ahead and login to your account.If you subscribed with our new platform, you likely got an email to activate your account and selected a password. If this is the case, go ahead and login to your account.
Step 2) View your subscription dashboard.
Once you are logged in you can go to your account (the little person icon beside the cart) and click the "my subscriptions" button to the left.Step 3) Choose your book.
Right under your subscription you should see a link that says update book choice, click on that and you will see the popup window below. Use the drop down to choose your new book and then click the CONFIRM YOUR CHOICE button.
Step 3) Final confirmation
Next the screen will refresh, click CONFIRM SWAP to lock it in.
Step 5) Book choice has been locked in!
When you see the popup message below, you have successfully updated your book choice! You should now see the new choice listed in your subscription dashboard.
Step 5) Any issues?
This is a new platform for us, so we are still ironing out some bugs. If you experience any troubles or have any questions, don't be afraid to reach out as we are always happy to help! Email us at: hello@litlovebox.com