Lit Love is a monthly subscription box for people who love to read! We were the first box in Canada to offer book choices to our customers. Each month we offer curated book choices from varied genres OR you can choose our surprise option if you don't want to know your book title.
Along with your book, we send out snacks, self-care and other bookish goodies! Check out our past boxes to see what type of items to expect. Curious about book options? Head over to our subscription page to find out more!
INDULGE OR COFFEE BOXES - we aim to start shipping our boxes on the 10th of every month but this date can vary based on item delays, book delays, etc. Example: If you order on January 9th-February 9th, you are ordering a February box which ships between February 10-15th.
GIFT ITEMS - if you ordered a custom gift box, mystery box, tea lovers gift box or coffee lovers gift box, these items ship within 24-48 hours of your order.
SPECIAL EDITION BOXES - these boxes generally ship on the publish date of the book included and often ship months in advance since they are always pre-orders. Please check the product description for details.
MORE IMPORTANT DETAILS:
We only ship to the USA and Canada currently and we are located in Vancouver, BC.
Alberta, Manitoba, Saskatchewan and British Columbia take anywhere from 2-4 days for delivery. Ontario, Nova Scotia, New Brunswick, Quebec and the USA can range from 6-9 days.
Please see this guide to check the status of your order and view your tracking numbers.
Our goal is to curate high quality items that are consumable (YUM!), unique or actually useful for your everyday life. And even if you don't think so, they make excellent re-gifts for friends or family! Win/Win.
You can expect things like home decor, stationary, snacks, coffee, tea, cocktail mixes, socks, candles, bath & body products and other bookish goodies!
Check out our past boxes page to see what we have included in the past.
Our subscription options are currently 3 or 6 month commitments. This means that you will receive boxes for 3 or 6 months in a row and you will be billed on the 1st of every month for the duration of your subscription.
After the commitment period is up, you can choose to continue on a month-to-month basis or cancel your subscription.
If you have an emergency during your commitment period and need to skip a month (illness, travel, financial) please reach out at email@example.com and we can help.
Great question! You are charged immediately for your first box.
Our renewal / billing date is on the 1st of every month.
Example: If your first order is our August box, your next billing date will be September 1st for the September box.
If you have followed the instructions in the "How to Choose My Book" article, you will have access to your Subscription Dashboard and be able to view your next billing / order date clearly in your account.
From your account you can: cancel your subscription, choose your book, add extra books, switch between box type (indulge, coffee or tea) and update your information.
Note: adding extra books is only for subscribers and can only be added after your initial order.
You have purchased a PRE-PAID subscription. This means that you have paid for all your boxes in advanced and they are scheduled in our system but the subscription has EXPIRED so that you aren't billed and this subscription does not renew. If you login to your subscription dashboard and look around, you will see the scheduled shipment history.
We announce book choices via our email newsletter on the 10th of every month (eg. on January 10th we announce February book choices). You will always find our current book choice selections on the homepage or on the subscriptions page as well.
Subscribers: After announcing we give you two weeks to select your book in your account. Please make sure your choice is set by the 15th.
WHY? We need to have a solid number for purchasing books and items early to ensure everything arrives in time for our shipping date.
You can cancel your subscription in your subscription dashboard. But first, you need to create an account. You can follow the steps in this guide and in steps 3 and 4, you should see links to cancel somewhere on those pages.
If you subscribed to a 3 or 6 month commitment, unfortunately you need to get monthly boxes for the entire duration of your commitment and then you can cancel anytime after that.
Things have changed recently over here at Lit Love we used to have the skip feature readily available in your account but since we have switched our subscription model, we can no longer offer this feature.
Of course, if you are going to be away on vacation, are having financial difficulty, etc. please do reach out to us at firstname.lastname@example.org and we can definitely make some exceptions.
Subscriptions are meant for folks who want to receive a box every month and are discounted to reflect that loyalty. If you are just looking to get a box occasionally or try us out, the single box is definitely the way to go!
Due to the nature of our business and the logistics involved we do not offer refunds on subscriptions or orders. In some cases we will issue a store credit or work with you to change your product to ensure you are happy.
There are exceptions for refunds of course... eg. if you place a duplicate order by accident, if an order is out of stock, etc. If you feel that your situation is one of these, please reach out to email@example.com and we are happy to assist!
Choosing a selection results in a full page refresh.