frequently asked questions

Lit Love is a Canadian monthly book subscription designed to make reading feel like an experience. Each month you'll receive a newly released book together with thoughtfully curated bookish, self-care, snack and lifestyle items. Choose your book from multiple genres each month or let us surprise you.

general questions

At Lit Love, we believe reading should feel like an experience—not just another package arriving at your door.

Unlike many book subscription boxes, you get to choose your own book each month, so you'll always receive a story you're genuinely excited to read (or, if you're feeling adventurous, you can let us surprise you instead!). Then we thoughtfully curate the rest of your box with premium self-care products, delicious treats, cozy lifestyle items, and products from Canadian small businesses—all designed to make cancelling your plans feel like an excellent decision.

We're proudly Canadian, passionate about supporting local makers, and dedicated to helping readers carve out a little well-deserved "me time" in a world that's always asking for more of us.

Because sometimes the most productive thing on your to-do list is putting on cozy socks, ignoring your notifications, and reading "just one more chapter." (We both know how that usually ends.)

It's more than a book subscription—it's your monthly permission slip to slow down, recharge, and fall in love with reading all over again.

Yes! In fact, it's one of the things that makes Lit Love different from most book subscription boxes.

Each month on the 12th, we reveal our newest book picks on social media and our website. Simply log into your account, choose the title that's calling your name, and we'll pair it with a thoughtfully curated box of self-care goodies—because every great book deserves great company.

Unlike many book subscription services that send a surprise title, you get to decide what arrives at your door. Whether you love thrillers, romance, fantasy, historical fiction, or literary fiction, you can choose the book that best matches your reading taste.

Love the excitement of a surprise instead? We've got you covered! Every month, we also offer a Surprise Book option, where our team handpicks a title just for you. It's the perfect choice if you enjoy discovering new authors or simply love the anticipation of opening your box without knowing what's inside.

With Lit Love, you never have to choose between flexibility and fun—you get the best of both worlds: the freedom to pick your next great read or the excitement of letting us surprise you!

Every book subscription box is a little different, but most include a newly released book along with a selection of bookish gifts, snacks, lifestyle products, or self-care items designed to make reading even more enjoyable.

At Lit Love, every box is thoughtfully curated to create a cozy reading experience from the moment it arrives. Depending on the subscription you choose, your box may include:

  • 📖 A brand-new book that you choose
  • 🛁 Premium self-care products
  • 🍫 Delicious snacks and beverages
  • 🕯️ Bookish accessories and cozy lifestyle items
  • 🇨🇦 Thoughtfully selected products from Canadian small businesses

No two boxes are exactly the same, which is part of the fun! Every month is built around discovering a great new book and enjoying a carefully curated collection of goodies that encourage you to slow down, relax, and make time for yourself.

Whether you're treating yourself or sending a gift, a book subscription box is more than just a book—it's an experience you'll look forward to every month.

For many readers, absolutely! A book subscription box is about much more than receiving a new book each month—it's about creating something to look forward to.

The best book subscription boxes introduce you to exciting new releases, encourage you to make time for yourself, and turn reading into an experience. Instead of simply ordering another book online, you'll receive a thoughtfully curated package filled with little extras that make settling in with your next read even more enjoyable.

At Lit Love, we believe a great book deserves more than just a shipping envelope. That's why every box is carefully curated with premium self-care products, delicious treats, and thoughtfully selected items from Canadian small businesses. Better yet, you get to choose your book each month, so you can look forward to a story you'll genuinely be excited to read.

If you love reading, enjoy discovering new products, or simply want to make more time for yourself, a monthly book subscription is an investment in something many of us don't make enough time for—slowing down and enjoying a good book.

Absolutely! If you're not ready to subscribe, you can purchase a single Lit Love box with no ongoing commitment.

Our one-time boxes include the same thoughtfully curated experience as our monthly subscription, making them a great way to see what Lit Love is all about before deciding if a subscription is right for you. They're also perfect for birthdays, holidays, thank-you gifts, or simply treating yourself (because you don't really need an excuse).

And don't worry—if you fall in love with your first box, you can always subscribe later and start enjoying a new reading experience every month.

A book subscription box is one of the most thoughtful gifts you can give someone who loves to read because it offers more than just a single book—it creates an experience they can look forward to month after month.

The best gifts for book lovers are those that encourage them to slow down, relax, and discover their next favourite read. While bookmarks, mugs, candles, and tote bags are always appreciated, a curated book subscription combines all of those little luxuries into one memorable package.

At Lit Love, each box includes a brand-new release that your recipient can choose themselves, along with premium self-care products, delicious treats, and thoughtfully selected items from Canadian small businesses. It's the perfect gift for birthdays, holidays, Mother's Day, anniversaries, or simply to let someone know you're thinking of them.

Whether they're a lifelong reader or just rediscovering their love of books, a monthly book subscription is a gift that keeps the excitement going long after the first box arrives.

Our monthly book subscription is designed to be simple, flexible, and something you'll look forward to every month.

When you subscribe, you'll receive one carefully curated box each month featuring a brand-new release and thoughtfully selected goodies to make your reading experience even more enjoyable.

Here's how it works:

  • Choose your book. Around the 12th of each month, we'll share a selection of upcoming new releases via social media and our website so you can pick the one you're most excited to read.
  • We curate the rest. Our team hand-selects premium self-care products, bookish accessories, gourmet treats, and Canadian-made items that complement the joy of slowing down with a great book.
  • We pack and ship your box. Your subscription ships between the 15th and 20th of each month, so you'll be among the first to enjoy the latest releases.
  • Repeat or cancel anytime. Your subscription automatically renews each month, and you can manage, skip, or cancel your subscription from your account whenever you need to.

Unlike many book subscription boxes, Lit Love lets you choose your book instead of sending a surprise title. Even better, every book we feature is a brand-new release, typically published within about a month of your shipment, so you can enjoy the newest books without worrying about receiving something you've already bought.

Yes! One of the things that makes Lit Love truly unique is that you not only get to choose your book each month, but every title we offer is a brand-new release published within a month or less of your box shipping. That means you can enjoy the newest books without worrying about receiving a title you've already purchased or read.

Absolutely! Supporting Canadian small businesses is at the heart of everything we do. Every Lit Love box is thoughtfully curated with products from Canadian makers and artisans, helping you discover incredible brands from coast to coast while supporting local entrepreneurs. We also feature Canadian authors whenever possible!

We believe your monthly book subscription should do more than introduce you to a great new read—it should also make a positive impact. By choosing Lit Love, you're not only treating yourself to a brand-new release and a relaxing self-care experience, you're also helping support Canadian small businesses, creators, and families with every box.

It's our way of making every delivery feel even more meaningful: great books, thoughtfully chosen products, and the opportunity to shop local with every subscription.

Lit Love is for anyone who believes a great book is the perfect excuse to slow down.

Whether you're the reader who stays up far too late because "just one more chapter" somehow turns into five, the friend whose TBR pile has officially become a piece of furniture, or someone who's simply looking for a little more joy and self-care in their month, you'll feel right at home here.

Our boxes are perfect for readers who love discovering new books, cozy moments, delicious treats, and thoughtfully curated products from Canadian small businesses. Whether thrillers keep you guessing, romance makes you swoon, fantasy transports you to another world, or historical and literary fiction are more your style, there's a place for you at Lit Love.

In short, Lit Love is for people who:

📚 Believe reading is the best form of self-care.

💜 Want to make more time for themselves.

☕ Love cozy nights in with a great book and a few treats.

🇨🇦 Enjoy supporting Canadian small businesses.

✨ Appreciate thoughtful surprises and beautiful experiences.

📖 Think "just one more chapter" is a completely reasonable bedtime plan.

The best book subscription box in Canada depends on what you're looking for.

Some readers want beautiful collector editions, while others prefer the flexibility to choose their own book, discover exciting new releases, or enjoy thoughtfully curated self-care products alongside their reading experience.

If you're looking for a subscription that combines book choice, cozy self-care, and products from Canadian small businesses, Lit Love is a wonderful option. But every reader is different, which is why we've put together an honest comparison to help you find the subscription that's the perfect fit for you.

COMING SOON 👉 Read our complete guide: How to Choose the Right Book Subscription Box: An Honest Comparison of Canada's Best Book Boxes (2026).

Special edition boxes are always shipped on the pub date of the book we are featuring OR if it's a seasonal special edition like Christmas or Halloween, they will be shipped so that they arrive in time for the holiday.

For merchandise, we typically will make and ship this within a few business days but if we are out of stock of the design, have really high order volumes, out of stock for your shirt size, etc. it can be up to a week before we ship.

If you ordered a gift box, mystery box, coffee box or any single box (other than indulge or coast to coast) they should ship within 1-2 business days.

new subscriber guide

shipping details

  • FREE shipping to CANADA
  • Items in this box differ from The Indulge Book Box


when are boxes shipped?

  • March 15th (Spring Box)
  • June 15th (Summer Box)
  • September 15th (Fall Box)
  • December 15th (Winter Box)


seasonal subscription - billing dates:

  • March 15th (for the Summer Box)
  • June 15th (for the Fall Box)
  • September 15th (for the Winter Box)
  • December 15th (for the Spring Box)


annual subscription - billing date:

  • billed immediately and then renewal will happen on the billing date of your first season (see above for dates)


subscription options

  • Annual: 4 box commitment, prepaid upfront once a year. will renew yearly unless you cancel.
  • Seasonal: will renew every 3 months unless you cancel
  • Single boxes: a one time purchase for current season on sale
  • Gift Subscription: if you want to gift this box, during checkout please use your email and payment information but your giftees name and shipping details. same rules as above apply.


what kind of items are inside?

  • crafts, puzzles and DIY projects
  • bath & shower products
  • skin & hair care products
  • bookish accessories
  • gourmet snacks and beverages
  • wearables (scarfs, hats, gloves, etc.)
  • drinking vessels (tumblers, mugs, etc.)
  • candles and home decor


books

  • books are completely optional for this subscription
  • if you choose to include a book, there are no book choices (maybe hints) but we will surprise you with a buzzworthy new release within your genre. the book will be published no earlier than a month prior to your seasons shipping date so be mindful when purchasing books to avoid duplicates.

billing for new subscribers...

You will be billed immediately for your first order and then the 1st of every month after. Your subscription will automatically renew every month until you cancel it - regardless of the term length you selected.

PRO TIP: you can always check your subscription dashboard to see when your next renewal / billing date is going to be.

which box am I getting?

We include "next box ships" details on all of our product pages so be sure to pay attention to this to see when your first box will arrive.

EXAMPLE:

We announce book picks on the 12th of every month.

If you order between April 12 to May 11 - you are receiving the MAY BOX.

If you order on or after May 12 to June 11, you are receiving the June box.

We ship our boxes between the 15 - 20th every month. So if you are receiving the May box, it will ship May 15-20th. If you are receiving the June box, it ships June 15-20th.

Because we allow our customers to choose their book unlike typical subscription models, dates can be a little complicated. But it's because we need to plan and purchase so far in advance.

If you have any questions, we are always available at hello@litlovebox.com

how do i track my order?

There is an automatic email when your box is shipped with a tracking number but sometimes these emails don't make it to you so it's always best to check your account. Please see this guide to check the status of your order and view your tracking numbers.

how do i choose my book?

We have a great guide available: "How to Choose My Book" !

more shipping details...

  • We are located in Vancouver, BC and ship across Canada only
  • Alberta, Manitoba, Saskatchewan and British Columbia take anywhere from 2-4 days for delivery. Ontario, Nova Scotia, New Brunswick, Quebec can range from 6-9 days.
  • We ship primarily with Canpar and UPS and sometimes Purolator. We only ship with Canada Post if you have only provided a PO BOX or live in a super remote area.

every month on the:

  • 12th - book choices are announced
  • 18th - book choices deadline
  • 1st - subscription billing / renewal day
  • 15-20th - indulge & gift boxes are shipping

Single Indulge Boxes and Coast to Coast boxes are shipped and follow the same timelines as the subscriptions.

The Coast to Coast box is a seasonal box so has different dates. Please look under the "new subscriber guide" to find out more specific details for this subscription.

Which statement speaks to you?

I would like to receive a box every month that has book choices:

It sounds like you’d love our Indulge Book Box. This box is designed for cozy nights in, self-care moments, and getting lost in a great read.

Perfect for those who enjoy home comforts, pampering routines, and snacks while reading, each month we curate selections from the best new releases so you can choose your book.

We then pair it with a thoughtful mix of items like practical home goods, snacks, candles, skincare, bath and shower products, wearable goodies, and other bookish treats.

You can also choose between a Small or Large box, depending on your budget and how many items you’d like to receive each month.

I would like to receive a box every 3 months that is book optional

You are looking for the Coast to Coast Seasonal Box—a thoughtfully curated collection of 6-8 premium, handcrafted treasures from talented Canadian makers. Each box will be curated around the season (spring, summer, fall or winter), bringing together a beautiful selection of home goods, gourmet treats, and bath and body products—each chosen to feel special, intentional, and inspiring.

If supporting local matters to you—and you care about where things come from and who makes them—this subscription was made for you. Our focus will be the spotlight on makers and their stories.

The perfect choice to indulge a little without the commitment of a monthly subscription.

I want to send a gift subscription to someone

You are super sweet! Our gift subscriptions are the perfect way to surprise someone special with delivering pure joy to their doorstep. We will carefully curate Canadian-made treasures including luxurious self-care products, handmade crafts, home decor and gourmet snacks that will transform ordinary months into moments of discovery and delight for your giftee!

We also offer a Birthday Box, Coffee Box, and other gift boxes—perfect for sending a thoughtful surprise just because or for a special occasion.

I don't want any commitment or just want to try a box

Not ready to commit? No worries at all! Both our Indulge Book Box and Coast to Coast Crate are available as one-time boxes, so you can try them out before signing up and saving on a subscription.

We announce book choices via social media on the 12th of every month (eg. on January 12th we announce February book choices). You can always find the current selections on the book choices page as well.

Subscribers: Please make sure your choice is locked in by the 18th every month.

WHY? We need to have a solid number for purchasing books and items early to ensure stock is available and everything arrives to us in time for our shipping date.

Step 1) Make sure you are logged in

Click here to view your account or login > IMPORTANT: make sure you are using the same email you used when you purchased your subscription.

Step 2) View your subscription dashboard. 

Once you are logged click the "subscription management" link at the top.

Step 3) Choose your book.

Find your subscription and click on the "see more details" button. If you only have one subscription, it should automatically go to the details (see screenshot below).

Next click the little pink pencil icon next to your product and use the drop down to change your book. Click the UPDATE button. You can also add extra books to your using the "add to order" button or section below as well. You will need to remove this from your order next month or you will be charged again.

Step 4) Set phone / calendar reminders for important dates

We announce our book choices every month on the 12th and then you have from the 12-18th to choose your book. If you are later, you risk missing out on your option. You can always reach out to us if you forget but based on stock we may not be able to accommodate. 

Step 5) Any issues?

We are always ironing out bugs with this subscription platform so if you experience any difficulty or have any questions, don't be afraid to reach out as we are always happy to help! Email us at: hello@litlovebox.com 

Your account is a magical land of goodness. From there you can view your orders, get your tracking numbers, update your information, manage your subscription and the list goes on!

Subscribers you can choose your book and add extra books from the subscription dashboard.

Note: adding extra books is only for subscribers and adding extras can only be done after your initial order in the subscription dashboard.

If you want to add a book to your first order, you can browse the book selection in the shop and add this to your initial order.

How do I update my payment method?

If you are getting failed payments this could be because your payment information is not up to date in your subscription dashboard.

Please note: If you originally paid with SHOP PAY and have since updated your credit card in their platform there is a glitch with their system and the information does NOT get passed to us. So you will need to get in touch with us directly to send you a new link to resync your payment info.

Also - your payment information is in two places: your subscription dashboard and your regular Lit Love account. Be sure to update in both places for smooth transactions all around.

- go to your account

Due to the nature of our subscription box model, we’re unfortunately unable to accommodate specific food allergies or custom requests. Our products are sourced in bulk and curated in advance, which limits our ability to tailor individual boxes.

If you’re looking to avoid food items, we recommend our SMALL INDULGE BOX as they do not contain food like our LARGE INDULGE BOX. Another option many of our customers enjoy is sharing or gifting any items they’re unable to consume with friends or family—it’s a wonderful way to spread a little joy!

If you have a SEVERE allergy: for your safety and peace of mind, it may be best to avoid our subscription box. We curate from several different vendors each month and it's impossible to guarantee all environments are completely free from specific allergens.

You should receive a shipping email with tracking when your box has been shipped. However, sometimes our automated system fails us and they get lost in translation.BUT the good news is that you can visit this page and discover where to find this info from your account.

You can cancel your subscription any time from your subscription dashboard.

Please note: if you have signed up for a prepaid subscription or annual commitment, you must complete the term before our system will allow you to cancel.

You can skip a month from your subscription dashboard as well.

We have created a quick video to show you how to access your subscription dashboard and where the skip and cancel options are here >

Prefer text instructions?


1) go to your account

2) click the "manage subscription" button

3) view your subscription

4) look in the right hand column and there will be options to skip at the top and cancel at the bottom

Still lost? Feel free to email us at hello@litlovebox.com with your request and we are happy to help!

refunds & cancellations

If your goods took a beating along the journey, don't sweat it! Just send us some snaps of the carnage, and we'll sort you out with a fresh item, store credit, or a fix that suits you.

For a complete explanation of our policies, please click here to view our refunds and cancellation page.

You can also reach out directly to: hello@litlovebox.com and we are happy to assist!

Dealing with porch pirates and courier misdeliveries can be tough. If this has happened to you, we sincerely apologize for the inconvenience. Check out our policies page for more detailed information.

Due to the nature of our business and the logistics involved we do not offer refunds for any reason other than a duplicate order that was placed by accident.

For a complete explanation of our policies, please click here to view our refunds and cancellation page.

You can cancel your subscription any time from your subscription dashboard.

Please note: if you have signed up for a prepaid subscription or annual commitment, you must complete the term before our system will allow you to cancel.

You can skip a month from your subscription dashboard as well.

We have created a quick video to show you how to access your subscription dashboard and where the skip and cancel options are here >

Prefer text instructions?


1) go to your account

2) click the "manage subscription" button

3) view your subscription

4) look in the right hand column and there will be options to skip at the top and cancel at the bottom

Still lost? Feel free to email us at hello@litlovebox.com with your request and we are happy to help!