Due to the nature of our business and the logistics involved we do not offer refunds on subscriptions or orders. In some cases we will issue a store credit or work with you to change your product to ensure you are happy.
There are exceptions for refunds of course... eg. if you place a duplicate order by accident, if an order is out of stock, etc. If you feel that your situation is one of these, please reach out to firstname.lastname@example.org and we are happy to assist!