WONDERING WHEN YOUR BOX WILL SHIP?
NEW SUBSCRIPTIONS - if you are a new subscriber who orders between the 1-25th of the month, your first box will ship within 1-2 business days and then your subscription will renew on the 1st of every future month (or for the rest of your subscription duration).
If you subscribe after the 25th of the month, you would be purchasing the following months box. eg. if you order on or after January 26th, you are ordering the February box (which ships the first week of Feb.).
The exception is January as we are just introducing these new timelines so if you order in late December or January, you will receive a January box that will be shipped mid-January.
CURRENT DELAYS OR UPDATES:
- DEC 30: Customers who The Close Up and What the Wife Knew are experiencing a major delay due to the postal strike and then HarperCollins forgetting to send us the books. We are currently waiting for these books to arrive and will ship immediately when they do.
MORE IMPORTANT DETAILS:
- We only ship to the USA and Canada currently and we are located in Vancouver, BC.
- Alberta, Manitoba, Saskatchewan and British Columbia take anywhere from 2-4 days for delivery. Ontario, Nova Scotia, New Brunswick, Quebec and the USA can range from 6-9 days.
- Please see this guide to check the status of your order and view your tracking numbers.