Lit Love Ltd.

Lit Love is a monthly subscription box for people who love to read! We were the first box in Canada to offer book choices to our customers. We offer choices across several genres AND if you don't want to choose, you can select our surprise book option!

Along with your book, we send out snacks, bath & body products, home essentials and other bookish goodies! Check out our past boxes to see what type of items to expect. Curious about book options? Head over to the book picks page!

SHIPPING DATES

NEW SUBSCRIPTIONS - we aim to ship our boxes between the 15-20th of every month. Sometimes we ship earlier than this range and sometimes later, it just depends when all our items / books arrive, if there are any delays, damaged goods, etc.

There is an automatic email when your box is shipped with a tracking number but sometimes these emails don't make it to you - so as a rule of thumb it's always best to check your order status in your account (guide in the faq) to be sure.

If you subscribe after the 25th of the month, you would be purchasing the following months box. eg. if you order on or after January 26th, you are ordering the February box (shipping Feb 15-20th).

ACTIVE SUBSCRIPTIONS - after your initial order, your subscription will always renew on the 1st of the month and ship the same timeline noted above.

GIFT BOXES - if you order a mystery box, birthday box or bath & body box, these boxes ship within 1-2 business days.

SPECIAL EDITION BOXES - these boxes generally ship on the publish date of the book included and are typically pre-orders that are for sale several months before the shipping date. Please check the product description for details.

MORE IMPORTANT DETAILS:

• We only ship to the USA and Canada currently and we are located in Vancouver, BC.
• Alberta, Manitoba, Saskatchewan and British Columbia take anywhere from 2-4 days for delivery. Ontario, Nova Scotia, New Brunswick, Quebec and the USA can range from 6-9 days.
• Please see this guide to check the status of your order and view your tracking numbers.

Our subscription options are currently:

MONTHLY - with this option you will pay monthly and receive a box monthly. This subscription renews every month until you cancel it.

3 or 6 MONTH COMMITMENTS - these plans are also billed monthly but you are committed to 3-6 consecutive months of boxes. After your 3 or 6 months, the subscription will automatically expire at which time you can choose to subscribe again or cancel.

GIFT SUBSCRIPTIONS - because of tricky system logistics, we cannot offer book choices for gift subscriptions. if you are gifting a subscription or redeeming a gift card, please ensure you are subscribing using THIS PRODUCT.

TRIAL BOX - Alternatively, if you are just wanting to try a box and see what we are all about, you can purchase a single box. This single purchase will ship within 1-2 business days of your order.

The best reason: you are awesome and you deserve to treat yourself!

But there are other advantages:

1) Never miss out on a box.
2) You save $$$.
3) You can cancel with ease after your subscription duration is up.

Please visit this page for a step-by-step tutorial and we will be uploading a video soon.

Please note: gift subscriptions do not get to choose books. You selected a genre with your order and we choose the book from our picks in that genre every month.

Your account is a magical land of goodness. From there you can view your orders, get your tracking numbers, update your information, manage your subscription and the list goes on!

Subscribers you can choose your book and add extra books from the subscription dashboard.

Note: adding extra books is only for subscribers and can only be added after your initial order.

You should receive a shipping email with tracking when your box has been shipped. However, sometimes our automated system fails us and they get lost in translation.

BUT the good news is that you can visit this page and discover where to find this info from your account.

There are more questions and answers over on the full Frequently Asked Questions page! Still haven't found what you need? Feel free to email us at hello@litlovebox.com and we are happy to help!